Questão de Ciência da ComputaçãoBanco do Estado do Pará - PA (BANPARA/PA) - Técnico em Informática Área Desenvolvimento de Sistemas

Enunciado

São considerados volumes do ITIL:

Service Strategy, Service Portfolio, Service Transition, Service Operation e Continual Service Improvement.

Service Strategy, Service Design, Service Transition, Service Demand e Continual Service Improvement.

Service Supplier Management, Service Design, Service Transition, Service Operation e Continual Service Improvement.

Service Strategy, Service Design, Service Transition, Service Operation e Continual Service Improvement.

Service Supplier Management, Service Design, Service Financial Management, Service Operation e Continual Service Improvement.

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Gabarito oficial: alternativa A

Service Strategy, Service Portfolio, Service Transition, Service Operation e Continual Service Improvement.

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